FAQs

We ship from the US. We ship globally, but it’s essential to confirm the legal status of our products in your country before placing an order. We are not responsible for customs issues or product seizures due to local laws.

We offer the following shipping options:
Domestic Shipping (United States)
FedEx SameDay (Same day delivery): $46.55
Priority Mail Express® (Next-Day to 2-Day delivery): $30.55
Priority Mail® (1-3 business days): $15.45

International Shipping
FedEx International First® (1-2 business days): $69.75
Priority Mail Express International® (3-5 business days): $49.75
Priority Mail International® (6-10 business days): $30.85
All orders placed before 6 PM Pacific Daylight Time are shipped the same day.

Yes, you will receive a tracking number via email once your order is processed. You can use this to follow your package’s progress through our website or the carrier’s service.

We offer refunds for unopened and unused products within 30 days of purchase. The items must be returned in their original packaging and condition. Please note that return shipping costs are the responsibility of the customer.

To return a product, please contact us directly. We will provide you with instructions on how to send the item back. Returns without prior approval will not be accepted.

Once we receive and inspect the returned item, refunds are typically processed within 7 business days. The refund will be issued to your original payment method. Please note that your bank may take additional time to process and post the refund.

We accept a variety of payment methods, including Credit Cards, Zelle, Apple Pay, CashApp Chime, and Bitcoin. You’ll be able to select your preferred payment method at checkout. For more information, you can review our payment policy.

Due to the nature of our products, our payment processor may occasionally suspend credit card payments. During these times, we recommend using CashApp, Apple Pay, Chime, or Bitcoin as an alternative.

If you are unfamiliar with Bitcoin, follow these simple steps to purchase and complete your payment on our website:
Go to a reputable Bitcoin exchange platform like Coinbase, Binance, or Kraken.
Create an account and complete the identity verification process (this usually involves uploading a photo ID).
Link your bank account or credit card to your account.
Purchase the desired amount of Bitcoin using your linked payment method.
Transfer your Bitcoins to your Bitcoin wallet (this can be a software wallet or hardware wallet).
Once you have Bitcoins in your wallet, proceed to our website and complete the payment using the Bitcoin option at checkout.
For more detailed instructions on using Bitcoin, please refer to online resources such as Google or the help section of your chosen Bitcoin platform.

It’s a kratom alkaloid (found in Mitragyna speciosa leaves in tiny amounts and also formed in the body from mitragynine). Pharmacology-wise it’s a potent μ-opioid receptor agonist. So its effects are opioid-like (analgesia, euphoria, sedation).

Kratom is legal under federal law, but a handful of states (e.g., Alabama, Indiana, Wisconsin, Vermont, Rhode Island, plus several local counties) ban retail sales.

The colour refers to the leaf vein at harvest. Red is generally relaxing, green is balanced, and white is more energising. Potency still varies by batch and brand.

One 15 ml shot equals roughly 7 g of standardised powder—or about twelve 600 mg capsules. Always start low.

Most workplace panels don’t check for 7 OH, but specialty labs can. If you’re in a strict programme, assume it could be detected.

We don’t recommend it. The FDA notes risk of liver stress and drug interactions; speak with a doctor first.